FoxSoccer.TV used to use Vividas as the platform, and while it wasn't spectacular it worked. It didn't work well, but it worked.
Then, come August they shut off the service and replace it with a countdown to August 15th. All new things, and now it is hosted by RayV.com. I was very hopeful that this would yield a better user experience, and bring in many improvements.
I wouldn't really know, because they completely removed my access. After complaining, many times, they gave me a 2 week account and assured me that I would get my original access restored before the 2 weeks was up. This was at the end of August.
I still don't have access. Their support is absolutely terrible. Every email about my account yields, "We'll restore your access in a few days". This has been going on since September 7th. A full month of "in a few days" and I still have no access.
The part that is chafing is that for the 2 weeks that I had access, there were no really decent games going on anyway (I missed the FA Community Shield, and it was in the season opener of the EPL). The games that I did catch were of fairly low quality, anyway.
Vividas and RayV video streaming was pretty similar. The user experience for finding a game was the same, but the new design is quite ugly.
All in all, you're paying for a service that will give you the worst support I've ever experienced and it is significantly reduced from Setanta-i. Setanta-i is $14.99 a month, FoxSoccer.TV is $14.95. The other thing is that the "Season Pack" expires May 31st, and it isn't prorated if you subscribe now. This makes very little sense.
Apparently that extra 5¢ goes towards crafting a user experience that isn't absolute garbage.
So, if you're looking for a TV over IP provider for watching soccer, pick Setanta-i or just grab torrents.
To content producers, really think about using RayV's services. Their claims of 24/7 support are greatly exaggerated, as all my emails require at least 24 (usually 48+) hours to be answered. The answers are also out of context most of the time (asking me for the same information, etc.) I will certainly never subscribe to any RayV service again, just because the terrible support.
